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| Company: |
Dome Recruitment Ltd |
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| Job Title: |
Customer Service Letter Writer |
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Job Category:
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Customer Service Jobs [ View All Customer Service Jobs ] |
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Job Reference:
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lc/iu1 |
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Job description:
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| A great opportunity has become available for a Customer Service Letter Writer to join one of the leading tour operators based in Dorking. In this position you will be handling and resolving customer complaints fairly and also efficiently. Ensuring that a high level of customer service is delivered at all times and investigating complaints/queries with suppliers and relaying back the information to customers. You will be working to targets to action complaints within time frames, and actioning refunds accordingly. Handling correspondence with customers by phone and email, and being able to prioritise work load is also essential. The ideal candidate will have previous experience of working in a similar role, with previous letter writing experience too. Previous travel industry experience would be desirable along with time spent of working in a customer focused role. |
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Employment type:
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Salary:
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£17000 yearly |
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Experience (years):
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Unspecified |
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Job Location:
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Dorking - England - Surrey |
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Post Date:
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27/08/2008 |
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