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| Job Title: |
Call Centre Operations Manager |
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Job Category:
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Customer Service Jobs [ View All Customer Service Jobs ] |
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Job Reference:
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JO002017 |
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Job description:
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This international travel company requires an experienced Call Centre Operations Manager to oversee the running of a large call centre in southern Spain.
In a role that is part strategic, part hands-on, you will establish best practice across all operational areas of the call centre, implementing new ideas to create a culture of continuous improvement. You will be responsible for assessing and analysing training needs, delivering exceptional sales results against budgets and acting as a change enabler in delivering exceptional customer service.
All applicants must be able to demonstrate extensive operations experience within a large Call Centre, budget planning and P&L experience, and extensive people-management skills.
Based in Malaga, this exciting role offers a salary equivalent to around £45,000 and benefits including relocation assistance.
To discover more, contact Discovery Selection today:
Discovery Selection, specialising in the delivery of premium recruitment solutions to the travel industry. Call us now for the best jobs in travel nationwide on 0870 801 2750, or email: applications@discovery-selection.com
Find what you're looking for ....
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Skills (keywords):
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Please see job ad. |
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Employment type:
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Salary:
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£40000 yearly |
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| Other Information |
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Experience (years):
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Unspecified |
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Job Location:
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Malaga, Spain - Rest of world |
| Address: |
5 High Street
Stockport
Cheshire
SK1 1EG |
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Post Date:
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27/08/2008 |
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| Contact Instructions: |
Telephone: 0870 801 2750
Email: mail@discovery-selection.com |
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